At Turas Travel we are committed to protecting and respecting your privacy. Our privacy policy explains how we collect, use, disclose and safeguard your information when you visit our website, use our services or interact with us. We also outline how you can exercise your rights under data protection laws, GDPR, UK GDPR and any applicable data protection laws.

By using our website and/or services you agree to the collection and use of information in accordance with the policy below.

What Information We Collect

Personal Identification Information: This includes your name, email address, phone number, billing information and any data you provide when booking tickets through our ticket provider or when contacting us.

Usage Data: We collect information on how our services are accessed and used. This may include your IP address, browser type, browsing behaviour, and interactions with our website.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, track site activity and personalise content.

How We Use Your Information

  • To process, manage and edit your bookings and provide customer support
  • To improve and personalise your experience on our website
  • To send newsletters, promotional materials and updates regarding our services (if you have consented)
  • To comply with legal requirements, resolve disputes, and enforce our agreements and policies

Data Minimisation and Retention

At Turas Travel, we commit to collecting only the minimum amount of relevant data necessary for the purposes outlined above. We retain your personal information only for as long as necessary to fulfil these purposes or as required by law.

If you wish to have your personal data deleted or access records of your consent, please refer to the rights section below.

Consent Records

We maintain records of your consent when you provide us with personal information or subscribe to our marketing materials. If you wish to withdraw your consent at any time, you can do so by following the instructions in the Your Rights section below.

Data Subject Rights (DSR)

  • Right to access: Request a copy of the personal data we hold about you
  • Right to rectification: Request corrections to inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Limit how we process your data
  • Right to data portability: Request your data in a structured format
  • Right to object: Object to processing for marketing purposes
  • Right to withdraw consent: Withdraw consent at any time

To exercise any of your rights, please contact us using the details below.

How We Protect Your Data

We implement industry-standard security measures to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Sharing Your Data

We do not sell, rent, or trade your data. We may share data with:

  • Service providers: Payment processors, ticket providers, hosting services, and coach operators
  • Legal compliance: Where required by law or to protect our rights

International Data Transfers

Your data may be transferred and processed outside the UK or Ireland where our service providers are located.

Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page.

Contact Us

TurasTravel.com
Email: info@TurasTravel.com
Phone: (+353) 016950612
Address: The Black Church, St Mary’s Pl N, Dublin, D07 P4AX, Ireland